After choosing your plan, you’ll fill out a brief onboarding questionnaire to provide us with essential details. You may also opt for an onboarding call with your dedicated social media manager.

Next, you'll link your social media accounts to our platform, enabling us to schedule and post your approved content directly to your pages.

Within 10 business days, you’ll receive a complete month’s worth of social media posts for your review. We’ll make any necessary adjustments based on your feedback, and once you give your approval, we'll handle the posting throughout the month.

Your account manager will pair you with a social media manager who specializes in your industry. Each client is assigned an account manager who serves as your main point of contact. This manager acts as the bridge between you and our team.

We pride ourselves on taking ownership and responsibility in all our work, ensuring you receive the best service possible.

Our service is highly streamlined. When you sign up, you'll complete a comprehensive onboarding questionnaire, providing us with essential details about your company, target audience, branding, and any content ideas you already have.

Additionally, we conduct an in-depth review of your website and social media channels to understand your brand voice and visual style. This helps us maintain consistency with your existing content, if desired. We also research your industry thoroughly to create high-quality, relevant content for your audience.

Some clients already have a wealth of material we can utilize, while others have none. For those with abundant resources, we primarily work with their existing content. For clients with limited material, we use premium stock photos or create graphic-design-based posts that align with their brand. However, we always collaborate with the client to determine the best approach.

Yes, the content is uniquely crafted for your brand and purpose. This includes various types of material such as images, videos, articles, and more.

Everything is created from scratch, ensuring it meets the specific needs and goals of your brand. The content is designed for multiple purposes, including marketing, branding, education, and entertainment.

No, you only need to link your social media accounts to our scheduling platform using the official integration—no passwords required.

Because of the significant manual effort required to create custom content for each client based on their unique brief, we cannot offer refunds under any circumstances.

Sponsource does not guarantee performance, results, or content quality. However, we are happy to make revisions that fall within the original brief's scope.

If clients encounter technical issues with our scheduling platform, we are ready to help. If these issues cannot be resolved, we recommend clients post the content themselves.

Your payment is for content creation. The service of posting on your behalf is complimentary. Therefore, if technical issues prevent us from posting for you, it does not warrant a refund—we simply suggest downloading our content and posting it yourself.

Sponsource, headquartered in London, United Kingdom, operates with a dedicated team of social media management professionals. Our team members create all content in-house and we do not subcontract work overseas or to other entities. Each member of our social media management team undergoes an extensive hiring and training process, ensuring that our clients consistently receive top-tier content.